Change an Email Password

MonsterWeb makes it very easy for you to manage your email services. A simple task that you may find that you need to do is to recover your email account password. Unfortunately there is no way to retrieve a mailbox's existing password. If you have forgotten your mailbox password, use the steps provided in this article to change your password.

  1. Login to your MonsterWeb Account Manager.
  2. Navigate to your services by clicking on Services in the navigation menu, then click on My Services.
  3. Click on the service which contains the email account that you want to update. This will take you to the product management page.
  4. Scroll down on the page to the Manage Account section under the Hosting Information tab.
  5. If your service allows email, you will see a Email Accounts button. Go ahead and click on that button.
  6. You should now be on the Email Accounts management page. Scroll down and locate the email account that you need to update.
    • You may also use the search box above the email accounts list to locate the account. Just start typing in the email address.
  7. Once you locate the email account, click on the padlock icon across from the account name. It on hover it will say Change Password.
  8. A box will pop up prompting you for the new password. We stongly encourage you to keep the following in mind when creating a new password.
    • Good passwords should be at least 8 characters long.
    • Good passwords should contain at least 1 uppercase letter.
    • Good passwords should contain at least 1 lowercase letter.
    • Good passwords should contain at least 1 number.
    • Good passwords should contain at least 1 special character such as any of the following: !@#$%^&*()"/\.,:;'{}[]=+-_
    • Good passwords should not be a pets name, a religious figure or a word that can be found in the dictionary without adding other letters numbers or characters.
    • Good passwords do not contain any part of your email address or name.
  9. Once you are satisfied with your new password, click on the Save Changes button and your new password is ready to use.
  • email, password, reset, change, mail, Account
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