MonsterWeb makes it very easy for you to manage your email services. A simple task that you may find that you need to do is to recover your email account password. Unfortunately there is no way to retrieve a mailbox's existing password. If you have forgotten your mailbox password, use the steps provided in this article to change your password.
- Login to your MonsterWeb Account Manager.
- Navigate to your services by clicking on Services in the navigation menu, then click on My Services.
- Click on the service which contains the email account that you want to update. This will take you to the product management page.
- Scroll down on the page to the Manage Account section under the Hosting Information tab.
- If your service allows email, you will see a Email Accounts button. Go ahead and click on that button.
- You should now be on the Email Accounts management page. Scroll down and locate the email account that you need to update.
- You may also use the search box above the email accounts list to locate the account. Just start typing in the email address.
- Once you locate the email account, click on the padlock icon across from the account name. It on hover it will say Change Password.
- A box will pop up prompting you for the new password. We stongly encourage you to keep the following in mind when creating a new password.
- Good passwords should be at least 8 characters long.
- Good passwords should contain at least 1 uppercase letter.
- Good passwords should contain at least 1 lowercase letter.
- Good passwords should contain at least 1 number.
- Good passwords should contain at least 1 special character such as any of the following: !@#$%^&*()"/\.,:;'{}[]=+-_
- Good passwords should not be a pets name, a religious figure or a word that can be found in the dictionary without adding other letters numbers or characters.
- Good passwords do not contain any part of your email address or name.
- Once you are satisfied with your new password, click on the Save Changes button and your new password is ready to use.
